IT support is an expensive element of any business, but there are ways to reduce the costs. Having a business network in-house will cost you the full-time wage of a staff member, as well as extra rental costs so that it can be housed. Assuming that you already own the server, this is still a heavy burden on a business. Outsourcing your IT infrastructure is entirely possible, but there are questions of security. This article considers different ways to outsource your IT management services and the security issues that you need to take into account.
External Server Management
It is possible to opt for external server management. This system will work exactly like an in-house server, but it will be run, hosted, backed up, and supported by a team of external IT support staff. In this scenario, you will simply hand over control of your server and be able to rely on the fact that it will always work smoothly and securely. There are rental costs involved with this process, but they are far lower than the cost of housing a server in-house.
Cloud computing is another option that can allow businesses to run their networks externally. A cloud system is an externally hosted data storage centre that will allow you to store all of your information externally. The benefit of this is that it can be accessed through the Internet from anywhere. This means that your staff could work effectively on the company network, whether they are in Hong Kong or Alaska. Cloud services will also continually back up your data so that you are never left without the information that you need.
In-house storage is an expensive system that will require a full-time member of staff and office space,and thuscan be a financial burden to provide. In-house storage, however, is secure and somewhat isolated from cyber attack. Whilst your internal network will be, by no means, immune to cyberattack, it is certainly a smaller and less significant target than a cloud service, or an external hosting company.
The Dangers of Outsourcing
Whilst outsourcing is a far cheaper option for managing your IT, there are risks involved with this process. By allowing external people to handle your internal data, there is an immediate security risk that occurs. If your business handles sensitive materials, then it is essential that these be protected. Intellectual property and personal information, in particular, need to be protected. With this in mind, sharing everything from your business accounts to your staff details on an externally hosted server may not be the wisest move.
Whilst the main core of your business network can be moved into the cloud or to an external server, some things simply cannot be. Customer details and staff records, for example, should be kept in-house. This does not mean that you must maintain an internal server, however. Instead, it is wise to carry out human resource management on a computer that is not connected to the Internet in any way.
The same is true for accountancy information, because this will ensure it is impenetrable to cyberattacks. Protecting sensitive information in this manner is vital, but outsourcing non-sensitive business information will hugely benefit your company through greaterefficiency and cost savings.